Chaos Cards

2BW, 100 Sandgate Rd, Folkestone CT20 2BW | see map

01303 255522

Rating: 5 Rated: The Best of the Best  | see reviews

Chaos Cards, established in 2011, embarked on a mission to become the ultimate trading card store in the UK. Combining online trading with a brick-and-mortar retail presence, they realized their vision in 2017 when they opened their flagship store in Folkestone, Kent.

With over 35,000 Feefo reviews, Chaos Cards has built a reputation for exceptional service. They maintain an extensive inventory, with over 50,000 products in stock and more than 5,000,000 single cards available. Having dispatched over 1,000,000 orders, Chaos Cards stands as a trusted and reliable source for tabletop gaming enthusiasts throughout the UK.

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Initially, Chaos Cards focused on stocking an extensive range of products for popular collectible card games like Pokemon, Magic: The Gathering, and Yu-Gi-Oh!, along with a wide selection of accessory products. Their dedication to delivering exceptional customer service and prompt delivery earned them a strong reputation as a trusted supplier within the trading card communities across the UK.

As the company evolved, they expanded their product offerings to encompass the entire spectrum of the Hobby Games market. From specialized board games to miniatures, role-playing games to dice, Chaos Cards aimed to cater to a diverse range of gaming interests. To accommodate their growing inventory, they relocated from a small warehouse to a dedicated facility and expanded their team, many of whom remain with the company to this day.

In 2017, Chaos Cards achieved a significant milestone with the opening of their high street retail store. This bright and inviting space provided a fresh take on traditional game stores, encouraging community engagement. From family board gaming to local chess clubs, and from beginner gamers to championship-level players, everyone was welcomed and encouraged to utilize the space.

Two years later, in 2019, Chaos Cards received prestigious recognition from Wizards of the Coast as a Premium Store. With only two stores initially acknowledged in the UK, Chaos Cards was hailed by Wizards of the Coast as one of the finest stores in Europe—a remarkable achievement.

Chaos Cards understands the value of loyal customers and has implemented a rewarding loyalty scheme. By accumulating points through purchases, customers can unlock various benefits as they reach different milestones. Upon reaching the Bronze Member status, customers receive 1% cashback on all purchases, which is credited to their e-wallet on the first of each month. Upon reaching 50,000 points and becoming a Silver Member, the cashback reward doubles to 2%, accompanied by exclusive monthly newsletters featuring discounts and special offers. Finally, at 100,000 points and the Gold Member level, customers enjoy triple the standard cashback reward at 3%. Gold Members also receive enhanced discount codes and special offers through their monthly newsletters. Additionally, Gold Members gain access to the Gold Member Expedited Shipping Option, which provides free next working weekday delivery on orders over £50!

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